A company uses technology and coding to make the notes and letters look as realistic as possible. The left margin is not ruler-straight and the line spacing between sentences varies, giving it a more realistic look, as if a human being sat down to write it. AI comes into play for a process called warping. When human beings write on blank paper, there is a tendency for one word to be a tad higher than another. Handwrytten’s AI creates a very subtle and random shift in the words to make the writing look natural.
The system also uses AI for quality assurance. Wachs quipped, “When we were doing 100 notes, back in the sad times of Handwrytten, back in the day, we could easily QA the notes ourselves.” With tens of thousands, that’s not possible. Now, AI handles that quality assurance, making sure the letter has the correct names, the pen doesn’t run out of ink, or the note gets messed up after someone inadvertently bumps into one of the robots.
Finally, what better way for someone who gets stuck writing a note, not knowing what to say, than a ChatGPT interface to assist? Using the Handwrytten AI Assistant, users can ask the system to create a note and allow the user to tweak it to their liking, saving them time.